A importância da comunicação social para a redução dos danos causados por acidentes envolvendo agentes NBQR de grande escala

Abstract

This work addresses the importance of social communication in the management of disasters involving nuclear, biological, chemical, and radiological (NBCR) agents, with an emphasis on the role of the Brazilian Navy. The objective of this research is to analyze the main challenges, practices, and communication protocols in NBCR emergency situations, aiming to mitigate damage, guide the population, and strengthen the institutional response. Through bibliographic review, document analysis, and case studies, operational guidelines and communication flows applicable to crisis management in the military context were identified, in line with national and international doctrines. The results indicate that clear, timely, empathetic, and coordinated communication is essential for effective crisis management, especially in large-scale scenarios involving NBCR risks. This study also proposes practical recommendations to improve the Brazilian Navy’s communication performance in emergencies, contributing to the protection of society and national sovereignty.